Thoughts about The Ops Director position

The Ops Director, Operations Manager or COO, depending on the size or hierarchy levels of the agency, is responsible for ensuring that the business has the best working environment and processes. From HR to finance, from best practices to client services, The Ops Director has the power and the responsibility to make the business – and the teams that… Continue reading Thoughts about The Ops Director position

Return flight filled with pride

If outward flights are for planning, return flights are for reflecting. Specially business trips, when you board with a mission, and plan to land back home with your mission accomplished. Yesterday I flew back from Germany like many Thursday nights before. Tired and satisfied, reading, talking, reflecting. But last night was special: that afternoon, I… Continue reading Return flight filled with pride